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Jessica L. Wildman (Wildones)

Professor | College of Psych. and Liberal Arts - School of Psychology

Program Chair | Industrial Organizational Psychology

Contact Information

Expertise

culture, DEI, teams, human-agent teams, attitudes, trust

Personal Overview

*Professionally known and publishing as Jessica L. Wildman*

Jessica L. Wildman, PhD, is a tenured Professor and Program Chair of the Industrial Organizational Psychology program and Diversity, Equity, and Inclusion (DEI) Portfolio lead and Research Director of the Institute for Culture, Collaboration, and Management (ICCM) at the Florida Institute of Technology.  She earned a B.S. in Psychology in 2007, an M.S. in I/O Psychology in 2010, and her Ph.D. in I/O Psychology in 2011 from the University of Central Florida.  To date, she has co-authored 52 journal articles and book chapters, and presented over 100 national and international conference presentations, on topics including human-agent teams, global virtual teams, interpersonal trust, workplace inclusion, and culture in the workplace. Dr. Wildman is the co-editor of the 2014 book “Leading Global Teams: Translating Multidisciplinary Science to Practice” and the 2016 book “Critical Issues in Cross Cultural Management.” Dr. Wildman has been associated with over $2.5 million in funded research for clients including the U.S. Office of Naval Research, Naval Air Warfare Training Systems Division, U.S. Army Research Institute, NASA, the Air Force Office of Scientific Research, and large multinational companies. Exemplar projects include an AFOSR-funded project examining trust violation and repair in complex human-agent teams, an operational assessment and scientific literature review on team self-maintenance for NASA, developing measures of multiteam system performance for the Navy, an early career grant from ARI to conduct basic research on the development, violation, and repair of trust across cultures, and cultural advising for a Fortune 500 company. Dr. Wildman was the recepient of the 2021-2022 Charles E. Helmstetter Award for Faculty Excellence in Research. Current research interests include diversity, equity, and inclusion (DEI), culture, and teams in the workplace, with an emphasis on human-agent (i.e., AI, robot) teams.

Educational Background

UNIVERSITY OF CENTRAL FLORIDA

  • Ph.D. Industrial/Organizational Psychology, 2011
  • M.S. Industrial/Organizational Psychology,  2010
  • B.S. Psychology, Summa Cum Laude, 2007

Professional Experience

Additional Duties

Current Courses

GRADUATE

  • PSY 6420: Attitudes and Values in I/O
  • PSY 6408: Cultural Seminar in I/O
  • PSY 5422: Group and Team Development
  • PSY 5100: Introduction to Research in I/O

Selected Publications

Scheinbart, L., Hertling, M., & Wildman, J. L. (2024). Improving organizational commitment through interprofessional leadership development programs. Physician Leadership Journal, 11(5), 5-11. http://doi.org/10.55834/plj.4829940553 

*Caylor, J., *Warren, C., & Wildman, J. L. (2024). Identifying as lesbian, gay, and bisexual at work: Atemporal associations between sexual identity disclosure and work team experiences. Team Performance Management, online first. http://doi.org/10.1108/TPM-01-2024-0002

*Duong, N. S., *Fry, T. N., *DeChurch, A., Steelman, L., & Wildman, J. L. (2024). The antecedents, outcomes, and mediating role of inclusion at work. Equality, Diversity and Inclusion: An International Journal, online first. http://doi.org/10.1108/EDI-11-2023-0399

*Caylor, J., Wildman, J., *Duong, N. & Griffith, R.L. (2023). Amplifying acceptance: Enhancing diversity, equity, and inclusion in teams through cultural competence. In B. T Waruscynski, Y. Yanakiev, & D. P. McDonald (Eds.), Team diversity and inclusion in defence and security: International perspectives. Springer.

Wildman, J. L., *Warren, C., *Deepak, P., *Fry, T. N., *Nyein, K. P., & *Pagan, A. D. (2022). Trust violation at work: Lived experiences of Americans, Chinese, and Indians. International Journal of Cross Cultural Management, 22, 349-376. http://doi.org/10.1177/14705958221112755

*Fedele, D., *Blomstrom-Johnson, C., *Jensen, S., *Miller, R., *Lor, K., and Wildman, J. (2022). Overcoming crisis: Building a resilient work culture in the era of COVID-19. The Industrial-Organizational Psychologist (TIP). http://www.siop.org/Research-Publications/Items-of-Interest/ArticleID/5684/ArtMID/19366/preview/true

Wildman, J. L., *Fedele, D., *Wilder, A., Curtis, M., & DiazGranados, D. (2022). Team self-maintenance during long-duration space exploration: A conceptual framework. Human Factors. http://doi.org/10.1177/00187208221076185

*Scott, C. P. R, *Dieguez, T. A., *Deepak, P., *Gu, S., & Wildman, J. L. (2021). Onboarding during COVID-19: Create structure, connect people, and continue adapting. Organizational Dynamics. http://doi.org/10.1016/j.orgdyn.2021.100828

Wildman, J. L., *Nguyen, D. M., *Duong, N. S., & *Warren, C. (2021). Student teamwork during COVID-19: Challenges, changes, and consequences. Small Group Research, 52, 119-134. http://doi.org/10.1177/1046496420985185

 *Nyein, K. P., *Caylor, J. R., *Duong, N. S., *Fry, T. N, & Wildman, J. L. (2020). Beyond positivism: Toward a pluralistic approach to studying teams. Organizational Psychology Review, 10, 87-112. http://doi.org/10.1177/2041386620915593

*Skiba, T. S., & Wildman, J. L. (2018). Uncertainty reducer, exchange deepener, or self-determination enhancer? Feeling trust versus feeling trusted in supervisor-subordinate relationships. Journal of Business and Psychology. http://doi.org/10.1007/s10869-018-9537-x 

*Scott, C. P. R., *Jiang, H., Wildman, J. L., & Griffith, R. L. (2017). Implicit leadership network theories: A multilevel perspective on leadership emergence in teams. Human Resource Management Review. http://doi.org/10.1016/j.hrmr.2017.03.005 

*Fry, T. N., *Nyein, K., & Wildman, J. L. (2017). Team trust development and maintenance over time. In E. Salas, W. Vessey, & L. Landon (Eds.), Team Dynamics over Time: Advances in Psychological Theory, Methods, and Practice (Research on Managing Groups and Teams Vol. 18, pp.123-154). Bingley, UK: Emerald Publishing Limited.

Wildman, J. L., Griffith, R. L., & *Armon, B. (Eds.). (2016). Critical issues in cross cultural management. New York, NY: Springer.

Griffith, R. L., Steelman, L. A., Wildman, J. L., LeNoble, C., & Zhou, Z. E. (2016). Guided mindfulness: A self-regulatory approach to experiential learning of complex skills. Theoretical Issues in Ergonomics Science. http://doi.org/10.1080/1463922X.2016.1166404

Wildman, J. L., & Griffith, R. L. (Eds.). (2014). Leading global teams: Translating the multidisciplinary science to practice. New York, NY: Springer.

Wildman, J. L., Salas, E., & *Scott, C. P. R. (2014). Measuring cognition in teams: A cross-domain review. Human Factors, 56, 911-941.  http://doi.org/10.1177/0018720813515907 

*Paul, A., *Gitlin, B., Shuffler, M. L., & Wildman, J. L. (2013). Leading global virtual teams: The supporting role of trust and team cognition. In E. Nikoi & K. Boateng (Eds.), Collaborative communication processes and decision making in organizations (pp. 177-200). Hershey, PA: IGI Global.

Wildman, J. L., & Bedwell, W. L. (2013). Practicing what we preach: Teaching teams using validated team science. Small Group Research, 44, 381-394. http://doi.org/10.1177/1046496413486938 

Wildman, J. L., *Skiba, T., *Armon, B., & *Moukarzel, R. (2012). A paradigm shift in cultural training: Culture-general characteristics of culturally competent forces. Proceedings of the Interservice/Industry Training, Simulation, and Education Conference.

Wildman, J. L., Shuffler, M., Lazzara, E. H., Fiore, S., Burke, C. S., Salas, E., & Garven, S. (2012). Trust development in swift starting action teams: A multilevel framework. Group & Organization Management, 37, 138-170. http://doi.org/10.1177/1059601111434202 

Wildman, J. L., Thayer, A. L., Pavlas, D., Salas, E., Stewart, J. E., & Howse. W. (2012). Team knowledge research: Emerging trends and critical needs. Human Factors, 54, 84-111. http://doi.org/10.1177/0018720811425365 

Wildman, J. L., Thayer, A. L., Rosen, M. A., Salas, E., Mathieu, J. E., & Rayne, S. R. (2012). Task types and team-level attributes: Synthesis of team classification literature. Human Resource Development Review, 11, 97-129. http://doi.org/10.1177/1534484311417561 

Mesmer-Magnus, J. R., DeChurch, L. A., Jiménez-Rodriguez, M., Wildman, J., & Shuffler, M., (2011). A meta-analytic examination of virtuality and information sharing in teams. Organizational Behavior and Human Decision Processes, 115, 214-225. http://doi.org/10.1016/j.obhdp.2011.03.002 

Thayer, A. L., Wildman, J. L., & Salas, E. (2011). Evidence-based I-O psychology: We have the evidence; we just don’t use it (or care to). Industrial and Organizational Psychology: Perspectives on Science and Practice, 4, 32-35. http://doi.org/10.1111/j.1754-9434.2010.01290.x 

Wildman, J. L., Fiore, S. M., Burke, C. S., Salas, E., & Garven, S. (2011). Trust in swift starting action teams: Critical considerations. In N. A. Stanton (Ed.), Trust in military teams (pp. 71-88). London, UK: Ashgate.

Wildman, J. L., Xavier, L. F., Tindall, M., & Salas, E. (2010). Best practices for training intercultural competence in global organizations. In K. Lundby & J. Jolton (Eds.), Going global: Practical applications and recommendations for HR and OD professions in the global workplace (pp. 250-294). New York: Routledge Academic.

Wildman, J. L., Bedwell, W. L., Salas, E., & Smith-Jentsch, K. A. (2010). Performance measurement at work: A multilevel perspective. In S. Zedeck (Ed.), APA Handbook of industrial and organizational psychology: Vol. 1. Building and developing the organization (pp. 303-342). Washington, DC: American Psychological Association.

Salas, E., Wildman, J. L., & Piccolo, R. F. (2009). Using simulation-based training to enhance management education. Academy of Management Learning and Education, 8(4), 559-573. http://doi.org/10.5465/amle.8.4.zqr559

*Past or present I/O graduate students

Recognition & Awards

  • FIT 2021-2022 Charles E. Helmstetter Award for Faculty Excellence in Research
  • FIT 2017 Office of Research "Rising Stars" Top Researcher
  • ICCM 2015 Trailblazer Award 
  • Interservice/Industry Training, Simulation and Education Conference (I/ITSEC) 2010 Doctoral Scholarship 
  • Interdisciplinary Network for Group Research (INGRoup) 2009 Conference Best Poster Award

Research

Current and past projects include:

  • An AFOSR grant (contract #FA9550-21-1-0294) aimed at development and initial validation of a multilevel framework of trust dynamics in complex, heterogeneous human-agent teams (HATs).
  • A U.S. Army Research Institute grant (contract #W911NF-16-1-0106) to conduct mixed-method (qualitative and quantitative) research aimed at developing and refining a theory of the development, violation, and repair of interpersonal trust across cultures
  • A survey-based study examining the emergence of various cognitive and affective states and team processes over time in long-term project teams

Research & Project Interests

  • Trust development, violation, and repair in cross-cultural, diverse, and complex settings.
  • The multidimensionality of trust.
  • The intersection and implications of culture and diversity in the workplace.
  • Cultural competence training strategies for the improvement of international collaboration.
  • Determinants of team effectiveness including diversity, virtuality, leadership, cognition, and attitudes.
  • The predictors and outcomes of shared leadership in diverse teams.
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